Project details

Migrations IVR Platform Vivo Brasil

Company: Vivo

Period: 2009 - 2010

Duration: 1.3 years (full-time equivalent)

  • C# Language
  • IVR
  • Java Enterprise Edition (JEE)
  • JavaScript
  • SQL

We conducted the largest GVP project in the southern hemisphere, with the migration of all GMK and Avaya to Genesys platform for the Vivo Telco, about 14 thousand positions GVP IVR, call 6 million calls / day.
Migration of IVRs Vivo Minas State (Telemig) to GVP.
Development all new call flow using VXML and Java.

About me

Img 0871
Jundiai

Genesys GVP Specialist

My skills

  • CSS3
  • JavaScript
  • Objective-C
  • MySQL
  • HTML5
  • SQL
  • C# Language
  • Visual Basic
  • Linux
  • Arduino
  • Asterisk
  • VoiceXML (VXML)
  • Java Enterprise Edition (JEE)
  • Internet of Things (IoT)
  • IVR



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All Paulo's projects

  • IVR Development Genesys (click to see)
    (16 weeks FTE)
    Client: Movistar Colombia
    Industry: Telecommunications
    • IVR
    • ASP.NET
    • C# Language

    We conducted the largest GVP project in the southern hemisphere, with the migration of all GMK and Avaya to Genesys platform for the Vivo Telco, about 14 thousand positions GVP IVR, call 6 million calls / day.
    Migration of IVRs Vivo Minas State (Telemig) to GVP.
    Development all new call flow using VXML and Java.

  • IVR Development Genesys (click to see)
    (3.7 years FTE)
    Client: Vivo SA.
    Industry: Telecommunications
    • C# Language
    • IVR
    • Java

    We conducted the largest GVP project in the southern hemisphere, with the migration of all GMK and Avaya to Genesys platform for the Vivo Telco, about 14 thousand positions GVP IVR, call 6 million calls / day.
    Migration of IVRs Vivo Minas State (Telemig) to GVP.
    Development all new call flow using VXML and Java.

  • IVR Development Genesys (click to see)
    (24 weeks FTE)
    Client: Itau Bank
    Industry: Banking
    • IVR
    • C# Language
    • JavaScript

    We conducted the largest GVP project in the southern hemisphere, with the migration of all GMK and Avaya to Genesys platform for the Vivo Telco, about 14 thousand positions GVP IVR, call 6 million calls / day.
    Migration of IVRs Vivo Minas State (Telemig) to GVP.
    Development all new call flow using VXML and Java.

  • Migrations IVR Platform Vivo Brasil (click to see)
    2009 - 2010 (1.3 years FTE)
    Client: Vivo
    Industry: Telecommunications
    • C# Language
    • IVR
    • Java Enterprise Edition (JEE)
    • JavaScript
    • SQL

    We conducted the largest GVP project in the southern hemisphere, with the migration of all GMK and Avaya to Genesys platform for the Vivo Telco, about 14 thousand positions GVP IVR, call 6 million calls / day.
    Migration of IVRs Vivo Minas State (Telemig) to GVP.
    Development all new call flow using VXML and Java.

  • Migration IVR Platform to Genesys GVP (click to see)
    2008 - 2009 (1.3 years FTE)
    Client: Santander Bank
    Industry: Banking
    • IVR
    • JavaScript
    • SQL
    • Visual Basic

    We conducted the largest GVP project in the southern hemisphere, with the migration of all GMK and Avaya to Genesys platform for the Vivo Telco, about 14 thousand positions GVP IVR, call 6 million calls / day.
    Migration of IVRs Vivo Minas State (Telemig) to GVP.
    Development all new call flow using VXML and Java.

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